By using RoyalBDT's services, you are considered to have read and agreed to this Privacy Policy. If you have any questions, Help Center Contact us.
1. Introduction
RoyalBDT takes the privacy of its users seriously. This Privacy Policy explains what information we collect when you use the royalbdt.net website — whether you are creating an account, placing bets, or using any of our services — how we use that information, and how we keep it secure.
This policy has been developed in compliance with international data protection laws and the regulations of our licensing authority. We want you to feel confident that your information is in safe hands at RoyalBDT.
This policy applies to royalbdt.net and all associated mobile or web services. Any third-party site links found on our platform have their own separate privacy policies, and it is your responsibility to review those policies before visiting such sites.
2. What Information We Collect
RoyalBDT collects two types of information — what you provide directly, and data generated automatically while you use the service.
Information You Provide Directly:
Identification Information
Full name, date of birth, and national ID number (for KYC verification).
Contact Information
Email address, mobile number, and current address.
Financial Information
Mobile banking number and bank account details (where applicable).
KYC Documents
A photo of your National ID card, passport, or driving license.
Automatically Collected Information:
- IP address, browser type and version, and device information.
- Login times, page visit history, and click data.
- Betting history, transaction records, and bonus usage details.
- The time and location of login and logout.
- Time spent on the site and which sections you visited.
3. How Your Information Is Used
RoyalBDT uses the information it collects for the following purposes:
- Service Provision: To enable account creation, provide betting services, process payments, and deliver customer support.
- Identity Verification: To fulfill legal obligations under KYC and AML (Anti-Money Laundering) regulations.
- Security: To detect and prevent fraudulent activity, multiple accounts, and unauthorized access.
- Service Improvement: To analyze user experience and continuously improve the platform.
- Contact: To send important notices, promotional offers, and account updates. You can unsubscribe from promotional emails at any time.
- Legal Compliance: To comply with lawful requests from licensing authorities, tax authorities, or law enforcement agencies.
- Responsible Gaming: To identify unusual betting patterns and recommend self-exclusion or limit-setting where appropriate.
RoyalBDT never uses your information for unauthorized profiling, discriminatory decisions, or any activity intended to cause personal harm.
4. Sharing Information with Third Parties
RoyalBDT does not sell your data. However, in limited circumstances, certain information may be shared with specific third parties:
- Payment Providers: Payment gateways including bKash, Nagad, and Rocket receive the information needed to process transactions. These providers operate under their own privacy policies.
- Identity Verification Services: Data may be shared with approved verification providers for the purposes of KYC processing.
- Legal Authorities: We are legally obligated to share information in response to valid requests such as court orders, directives from licensing authorities, or AML investigations.
- Technology Partners: Cloud hosting and security software providers are granted limited data access strictly for operational purposes and are bound by confidentiality agreements with us.
Your data is never shared with any ad network, data broker, or third-party marketing organization — this is an absolute, non-negotiable policy at RoyalBDT.
5. Cookies & Tracking Technologies
Royalbdt.net uses cookies and similar technologies. Cookies are small files stored in your browser that help improve the site's functionality.
Types of cookies we use:
- Essential Cookies: To maintain your login session, ensure site security, and run core site functions. These cookies are essential for the site to work properly and cannot be disabled.
- Analytics Cookies: To understand which parts of the site are used most. This data is fully anonymized and does not reveal any personal identity.
- Preference Cookies: To remember your language, theme, and other personal preferences.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working properly.
6. Security Measures
RoyalBDT follows the highest industry standards to protect your data. Our security framework includes:
- 256-bit TLS/SSL encryption across all communications.
- Sensitive data stored on our servers — including passwords and financial details — is protected using robust hashing technology.
- Two-factor authentication (2FA) adds an extra layer of security to your account.
- Regular security audits and penetration testing.
- Automatic alerts and account locks triggered by suspicious login attempts.
- Staff access to data is restricted on a need-to-know basis — each employee can only access what is necessary for their role.
- In the event of a data breach, we commit to notifying the relevant regulatory authority within 72 hours and informing you in a timely manner.
Please keep in mind — no one can guarantee 100% security on the internet. It is your responsibility to keep your password strong and to never share it with anyone.
7. How Long Is Your Data Retained
RoyalBDT does not retain any information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
- Account Information: For as long as your account is active and, following closure, generally up to 5 years in accordance with legal obligations.
- Transaction Records: A minimum of 5 years, in accordance with international AML regulations.
- KYC Documents: Five years after account closure, or as directed by the licensing authority.
- Betting History: For as long as your account remains active and for as long as necessary to resolve any disputes.
- Marketing Consent: Up to the date of unsubscription.
Once the designated retention period has elapsed, your data is securely deleted or fully anonymized.
8. Your Rights
You have several important rights regarding your personal data, all of which RoyalBDT fully respects:
Right to Know
You can request to view any information we hold about you.
Right to Rectification
You may request corrections to any information that is inaccurate or incomplete.
Right to Erasure
You may request the deletion of your data where there is no legal obligation requiring us to retain it.
Right to Object
You can object to the use of your data for specific purposes, such as marketing.
Right to Portability
You may request a copy of your personal data in a readable, portable format.
Right to Restrict Processing
You may request that data processing be restricted while a dispute is ongoing.
To exercise these rights Help Center Contact us or email support@royalbdt.net. We will respond within 30 days of receiving your request.
9. Data Relating to Minors
RoyalBDT does not provide services to anyone under the age of 18. We do not knowingly collect or store personal information from minors.
Date of birth is verified at registration, and where there is doubt, age is confirmed through the KYC process. If we become aware that a minor's information has been collected by mistake, that information is deleted immediately and the account is closed.
If a parent or guardian believes their child's information has been collected by mistake, they can contact support@royalbdt.net and the matter will be addressed promptly.
10. International Data Transfers
As RoyalBDT is an international platform, your data may in some cases be processed or stored on servers located in different countries. In such cases:
- Equivalent data protection safeguards in line with applicable laws are ensured for all transfers.
- When data is held on servers abroad, the regulatory framework of that country is assessed accordingly.
- Data Processing Agreements (DPAs) are signed with all third-party providers in line with international data protection standards.
- Wherever your data is held, the protections under this Privacy Policy apply at all times.
11. Policy Changes
RoyalBDT may update this privacy policy from time to time. When changes are made:
- The "Last Updated" date at the top of the page will be changed accordingly.
- If significant changes are made, you will be notified via your registered email or through a notice on the site.
- Continued use of the service after any changes constitutes acceptance of the updated policy.
It is a good habit to check this page regularly. Previous versions may also be available upon request.